Author: Aurora
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How to Customize Your ZenPass Profile: Branding & Settings
Your ZenPass profile is more than just a booking page — it is your professional storefront, representing your brand to the world. Customising your branding and settings ensures a cohesive, polished client experience that builds trust and encourages more bookings. In this guide, we will show you how to personalise your ZenPass profile, update your…
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How to manage Appointments & Events Bookings in ZenPass
Running a successful wellness or beauty practice requires more than delivering great sessions — it also depends on managing your bookings, clients, and services with ease. ZenPass is designed as your complete, all-in-one platform to help you maximise bookings, convert more clients, and grow your business. In this guide, we will explain how you can seamlessly…
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Understanding ZenPass Pricing, Stripe & Transaction Fees
When you are running a wellness, or therapy practice, understanding your business costs is essential for growth and sustainability. At ZenPass, we believe in complete transparency. In this guide, we will explain ZenPass subscription pricing, Stripe payment processing fees, and how they work together to support your business. ZenPass Subscription Plans ZenPass offers flexible subscription…
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Setting Up Payment Methods in ZenPass
Managing payments smoothly is essential for running a professional and profitable wellness practice. With ZenPass, we make setting up and managing your payment methods simple and secure — for both your business and your clients, learn about the ZenPass mission to simplify and professionalize wellness practices. In this guide, you will learn how to set…
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Join Us for an Office Hour (Live and On Demand)
At ZenPass, we believe that growing your wellness practice should feel effortless, and understanding the tools that support you is a big part of that. That is why we host regular Office Hours — live sessions where you can discover how ZenPass can help streamline your client management, automate your administration, and grow your wellness business. Whether…
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How Can I Get Notified About Forms and Waivers?
As a wellness professional, staying on top of client forms and waivers is essential — but manually chasing paperwork can be time-consuming and stressful. That’s why ZenPass has built-in notification features to automate the entire process, ensuring you never miss a thing, discover our mission to support conscious practitioners. In this guide, we’ll show you exactly how ZenPass…
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What is the Difference Between a Form and a Waiver?
Running a wellness or therapy business involves more than delivering great treatments and classes – it’s also about protecting your practice, streamlining your operations, and communicating clearly with clients. One area where confusion often arises is around the terms form and waiver. Though they may seem interchangeable, they serve very different purposes and understanding the distinction can help…
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How to Report a Concern or Suspicious Activity
At ZenPass, we are committed to maintaining the highest standards of safety, security, and professionalism for all wellness practitioners and clients. We believe that transparency and accountability are essential to protecting the wellbeing of everyone using our platform. If you notice anything that seems unusual, unsafe, or not in line with our professional standards, it…
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Best Practices for Secure Online & In-Person Sessions
As a coach, healer, or therapist, maintaining the confidentiality and safety of client sessions is essential. Whether you are delivering services online or in person, implementing strong data protection practices is now a fundamental part of professional care. This guide provides practical, actionable steps to help you deliver secure online sessions and confidential in-person sessions, whilst protecting your…
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How ZenPass Protects Your Business & Client Data ( for UK Wellness Practitioners)
As a wellness practitioner in today’s digital first world, safeguarding your client’s personal data and protecting your own business information has never been more important. With the rise in cyber threats and stricter regulations like GDPR, ensuring data security is no longer optional. It is a necessity. At ZenPass, we understand the unique needs of UK…