How can we help?
Welcome into the centralised knowledge centre of ZenPass
Getting Started
New to ZenPass? Start your journey with ease! Our guides help you set up your account, explore key features, and make the most of the platform from day one.
Your Guide to Success
Master ZenPass with expert tips on profile optimisation, client engagement, and business growth. Learn how to manage bookings, streamline operations, and boost your success.
How to Use ZenPass
Stay in control of your finances with ZenPass. Learn how to manage payments, subscriptions, and payouts efficiently to keep your business running smoothly.
ZenPass Guides: Grow and Manage Your Wellness Practice
Explore expert resources on ZenPass to streamline bookings, manage clients, and scale your wellness business with confidence.
Managing Your Wellness Business
Trust & Safety
Frequently Asked Questions
Got questions? We’ve got answers! Browse our FAQs to find quick solutions to common inquiries about using ZenPass, managing your business, and handling payments.
Why do I need ZenPass?
ZenPass is the only all-in-one platform for holistic wellness professionals to manage classes, events, and 1:1 sessions seamlessly. It connects you with a thriving wellness community and gives you access to thousands of business and marketing educational videos, making it a better investment than a business coach for growing your practice.
How do we support wellness experts?
ZenPass helps wellness professionals streamline scheduling, accept payments, and automate client communication while offering tools to grow and scale their business. Our exclusive educational content and community of leading experts provide mentorship, marketing insights, and client growth strategies tailored for holistic practitioners.
Can you save & get paid from ZenPass?
Yes! With ZenPass, you can sell 1:1 sessions, group classes, events, and digital offerings while accepting payments securely. Our built-in payment system ensures fast transactions, automated invoicing, and seamless financial tracking—eliminating the need for third-party tools.
What makes ZenPass better than other client management tool
ZenPass is the only platform that combines event, class, and session management with a community of wellness leaders and expert business education. With thousands of business and marketing videos, ZenPass helps you scale your practice more effectively than any business coach—all while managing bookings, payments, and client engagement in one place.
How can I drive more traffic to my ZenPass profile?
To increase bookings and visibility, optimize your ZenPass profile with SEO-friendly keywords (e.g., “best holistic health coach in London”), share your profile on social media and email newsletters, and leverage ZenPass’s referral programs and automated marketing tools to engage potential clients.
Do I need a website to use ZenPass?
No! ZenPass functions as your mini-website, allowing you to showcase services, accept bookings, and process payments—all in one easy-to-use platform. It’s the perfect solution for wellness professionals who want a professional online presence without the hassle of building a website.
Is ZenPass easy to set up?
Yes! No coding or technical skills required—ZenPass is designed for ease of use. You can set up your custom booking page, add services, and start accepting payments in minutes. Our intuitive dashboard makes it easy for both you and your clients to navigate.
How is ZenPass GDPR compliant?
ZenPass is fully GDPR compliant, ensuring secure data collection, storage, and processing. We use encrypted transactions and transparent privacy controls so practitioners can manage client data responsibly while complying with EU privacy regulations.
Is my client’s data safe?
Yes! If you are a paid ZenPass member, your client’s data is completely segregated from the ZenPass Marketplace. This means your clients will not receive newsletters, marketing campaigns, or promotional emails from ZenPass unless they opt-in. We use advanced encryption and secure cloud storage to protect all sensitive data. For full details, please refer to our Privacy Policy.