Author: Aurora
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How to book in Clients from the ZenPass Calendar
With the latest ZenPass update, practitioners can now manually book clients directly from their calendar — giving you more flexibility and control over your schedule. Whether you’re running a class, event, or one-on-one session, you can now add clients to time slots yourself, all within just a few clicks. If you’re just getting started with ZenPass, you…
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How to Add Buffer Time on my ZenPass Calendar
Buffer time is a valuable feature that allows you to create space between appointments, classes, or events on your ZenPass calendar. Whether you’re a wellness practitioner, coach, or therapist, buffer time helps you stay on track, avoid back-to-back sessions, and give yourself room to breathe. In this guide, we’ll explain what buffer time is, why it’s…
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How to Cancel Your ZenPass Subscription
We are genuinely grateful that you chose ZenPass to support your practice. If you have reached the point where you need to cancel your subscription, we understand — and we are here to make the process as smooth, respectful, and transparent as possible. In this guide, we will walk you through how to cancel your…
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How to Upgrade/Downgrade Your ZenPass Plan
ZenPass is designed to grow alongside your practice, giving you full flexibility to upgrade or downgrade your subscription whenever your business needs change. Whether you are just starting out, expanding your offerings, or refining your client management systems, adjusting your ZenPass plan is simple and seamless. In this guide, we explain exactly how to manage…
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Understanding Client Privacy & Data Protection (HIPAA, GDPR & Compliance)
At ZenPass, the privacy, security, and compliance of your clients’ data are our highest priorities. As a wellness practitioner, ensuring that your clients’ personal information is handled safely is essential for maintaining trust and meeting legal requirements. To explore the broader platform that supports both privacy and practice growth, visit the ZenPass homepage. In this guide,…
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10 Ways to Prevent No-Shows & Last-Minute Cancellations Responsibly
No-shows and last-minute cancellations are an unfortunate but common challenge for wellness practitioners. They disrupt your schedule, impact your income, and drain your energy. At ZenPass, we believe the best way to handle them is with a responsible, proactive approach that protects both your practice and your client relationships. In this guide, discover 10 proven…
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How your clients’ payments are safe with Stripe
At ZenPass, we know that trust is everything when it comes to running a successful wellness practice. You are not only looking after your clients’ wellbeing — you are also protecting their personal and financial information. That is why we partner with Stripe, one of the world’s leading online payment providers, to process all transactions securely.…
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How to Set Boundaries & Protect Your Wellbeing as a Practitioner
As a wellness practitioner, your energy is your most valuable asset. While your work is dedicated to supporting others, protecting your own wellbeing is just as important. Without strong boundaries, you risk burnout, resentment, and reduced effectiveness in your practice. At ZenPass, we believe that protecting your energy is essential to growing a sustainable and…
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How to Handle Last-Minute Cancellations & No-Shows as a Wellness Practitioner
Cancellations and no-shows are a natural part of running a wellness practice. However, if they are not managed carefully, they can disrupt your schedule, drain your energy, and impact your income. At ZenPass, we are here to support you in creating a smooth and sustainable client journey — helping you minimise no-shows, protect your time,…
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How to Automate Client Reminders & Confirmations
Managing client communications manually can drain your time and energy. At ZenPass, we are committed to supporting your wellbeing by taking care of essential client follow ups for you, so you can focus on your practice. With ZenPass, you can automate all client reminders and confirmations — protecting your energy and providing your clients with a seamless,…