How to manage Appointments & Events Bookings in ZenPass

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Running a successful wellness or beauty practice requires more than delivering great sessions — it also depends on managing your bookings, clients, and services with ease.

ZenPass is designed as your complete, all-in-one platform to help you maximise bookings, convert more clients, and grow your business.

In this guide, we will explain how you can seamlessly manage all your events, classes, one-to-one appointments, and packages in one simple and powerful system.


Why ZenPass is Your All-In-One Business Management Store

ZenPass offers wellness practitioners a single home for:

  • Showcasing all services, events, classes, and packages
  • Managing real-time availability with calendar syncing
  • Collecting client information, forms, and waivers
  • Taking secure payments with multiple options
  • Sending reminders, confirmations, and follow-ups automatically

No need to juggle multiple tools like separate booking apps, calendar apps, payment links, or client forms.

ZenPass simplifies your daily operations so you can focus on what you love — helping your clients.


Managing One-to-One Appointments

ZenPass allows you to set up personalised one-to-one services, such as private yoga sessions, coaching calls, therapy treatments, or beauty consultations.

Key Features:

  • Set your service duration, location (in-person, online, or mobile), and pricing
  • Show available times automatically based on your calendar syncing
  • Customise buffer times before and after appointments
  • Require intake forms or waivers before clients complete their booking
  • Automatically confirm bookings and send reminders to clients

Clients can easily browse your available services, book in real-time, pay securely, and receive all details instantly without needing to message you separately.


Managing Classes and Group Events

Running group classes, workshops, or retreats? ZenPass makes managing classes effortless.

You can:

  • Set class capacity limits and manage waiting lists
  • Offer drop-in sessions or class passes
  • Manage recurring classes (such as weekly yoga or fitness classes)
  • Create event pages with all the details your clients need
  • Require payment at the time of booking to reduce no-shows

Clients can quickly view upcoming class dates, book their spot, complete any required forms, and pay directly through your ZenPass page.


Selling Packages and Memberships

ZenPass allows you to sell packages and memberships alongside individual bookings to maximise client loyalty and revenue.

You can create:

  • Discounted session bundles (such as 5 massage sessions at a reduced rate)
  • Monthly wellness memberships with inclusive benefits
  • Programme offers combining classes, events, and private sessions
  • Tailored wellness journeys to help clients stay consistent with their goals

Clients love packages because they offer more value and convenience — and you benefit from upfront sales and increased client commitment.


Real-Time Availability and Calendar Syncing

ZenPass ensures your availability is always up to date.

  • Connect your existing calendar (Google Calendar, Outlook, etc.)
  • Automatically block out busy times to avoid double bookings
  • Clients only see real-time available slots for seamless scheduling
  • Reschedule and cancel appointments easily with instant updates to your calendar

With full calendar integration, managing a busy schedule becomes effortless and professional.


Payments and Checkout Made Simple

ZenPass integrates with Stripe to accept secure payments from clients.

Your clients can:

  • Pay with debit cards, credit cards, Apple Pay, Google Pay, and more
  • See prices displayed in their local currency depending on their location
  • Book and pay within minutes through a seamless checkout experience

You no longer need to chase payments manually. ZenPass automates everything, making it easy for clients to book and pay straight away.


Automated Reminders, Follow Ups, and Cancellations

ZenPass takes care of client communication automatically:

  • Appointment reminders sent by email and SMS
  • Post-session follow ups to collect feedback or offer next steps
  • Easy online cancellation or rescheduling options
  • Full record of client communications stored in the CRM

This reduces no-shows, strengthens client relationships, and gives you more time back to focus on delivering exceptional services.


Client Management in One Place

Every client who books with you is automatically added to your ZenPass CRM.

You can easily view:

  • Full client booking history
  • Completed forms and signed waivers
  • Payment records and outstanding invoices
  • Notes and special requirements

Having a full client history at your fingertips means you can deliver more personalised, attentive care, leading to stronger client retention and satisfaction. Here you can find tools for solo wellness providers managing everything themselves.


Benefits of Managing Your Practice with ZenPass

Save hours every week on administration and scheduling

Increase sales by offering packages and memberships

Offer clients a frictionless, professional booking experience

Strengthen client relationships with seamless communication

Grow sustainably without needing extra staff or tools

ZenPass is built specifically for wellness practitioners — whether you are a yoga teacher, massage therapist, coach, healer, or beauty professional, here is a simple setup guidance for new practitioner.

Everything you need is in one intuitive platform, designed to help you thrive.


Summary

Managing appointments and client bookings does not have to be complicated.

With ZenPass, you can:

  • Manage one-to-one appointments, classes, events, and packages effortlessly
  • Sync your calendar for real-time availability
  • Automate bookings, reminders, and payments
  • Maximise sales through smart upsells like packages and memberships
  • Deliver a professional and stress-free experience for your clients
  • View ZenPass plans and pricing options

Support that speaks your language. Our Help Centre is built with wellness pros in mind—fast, helpful, and jargon-free.
Explore now and get the clarity you need.

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