Switching from Booksy to ZenPass? We’ve made the process simple. Our team offers a free data transfer service to help move your key information over—so you can get set up and start taking bookings on ZenPass without missing a beat.
This guide walks you through how to export your data from Booksy to prepare for your migration.
What You Can Export from Booksy
We recommend exporting the following:
- Clients – Names, contact details, and notes
- Appointments – Past and upcoming bookings
- Services – Service names, durations, and pricing
Once you’ve downloaded these files, you can send them to the ZenPass support team for import.
Step 1: Exporting Clients from Booksy
- Log in to your Booksy account at booksy.com.
- Go to the Customer Database tab.
- Look for the “Export” option (usually in the upper-right corner).
- Choose to export all client data.
- A CSV file will download automatically to your device.
This file should include client names, email addresses, phone numbers, and other available details.
Step 2: Exporting Appointment History
Currently, Booksy doesn’t offer a built-in way to export full appointment history. However, you can request this data from Booksy Support by:
- Contacting Booksy via the Help section of your dashboard
- Requesting a CSV export of your past and upcoming appointments
- Asking that the export include dates, services, and client names
Once received, save the file and include it with your client export when you send it to ZenPass.
Step 3: Exporting Services
If you’d like ZenPass to recreate your service menu:
- Go to Business Settings > Services
- Manually copy and paste the list into a spreadsheet or document
- Include: service name, duration, price, and any notes
- Save the file as a CSV or Excel sheet
Note: Some Booksy plans may allow direct export from the services screen. If available, use the Export button.
Send Your Data to ZenPass
Once you have your files ready:
- Email them to contact@zen-pass.com
- Use the subject line: “Data Transfer – [Your Business Name]”
- We’ll confirm once received and begin the import
Data transfers are typically completed within 3–5 business days.
Need Help?
If you’re unsure about what to export or need help requesting data from Booksy, reach out to us anytime at contact@zen-pass.com or via the live chat on our website.
We’re here to make your transition to ZenPass smooth, secure, and fully supported.
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